Shipping: I ship most items within 2 business days. Semi-custom or custom items may take up to 2 weeks to ship. Items ship from Chatham County, North Carolina.

Cancellation: I can cancel an order up until it is shipped. Please contact me quickly to cancel an order.

Returns: I will accept returns or exchanges for 30 days from the date of shipment. While you do not need a reason, I would like to know if there is something I could have done differently. The buyer is responsible for return shipping and packaging costs. I will refund the purchase price once I receive the item in reasonable condition. Please contact me if you would like to return an item.

Care Instructions: These are included in the item descriptions.

Packaging: I try to use packaging that is completely recyclable.

Abbreviations for Organic, Recycling, and Other Standards

GOTS: Global Organic Textile Standard. The worldwide leading textile processing standard for organic fibers including ecological and social criteria, backed up by independent certification of the entire textile supply chain.

OEKO-TEX: Indicates the product contains low concentrations, based on use-specific thresholds, of over 1000 chemicals. 

Blue Sign: Indicates a product has been manufactured to strict safety and environmental requirements.

REACH: Registration, Evaluation, Authorization and Restriction of Chemicals.  Used by the European Union, REACH indicates a product has met criteria related to the human health, the environment, and risks that can be posed by chemicals.

GRS: Global Recycled Standard. The GRS is an international, voluntary, full product standard that sets requirements for recycled content, chain of custody, social and environmental practices, and chemical restrictions.